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Privacy Policy

Overview

Welcome to SEPTA Pass Perks, a new feature of Southeastern Pennsylvania Transportation Authority ("SEPTA"). SEPTA is committed to respecting the online privacy of its website visitors. This statement discloses the privacy practices for this website only. Included in this statement is an explanation of:

1. The types and categories of personally identifiable information that may be gathered;

2. How the information gathered is used;

3. The categories of persons or entities with whom the information gathered may be shared;

4. How you can opt in or opt out of SEPTA Pass Perk promotional e-mail;

5. What kind of security features are in place to protect the loss, misuse, or alteration of personal information;

6. How you can request changes to the information provided;

7. Other Website Links; and

8. Changes to SEPTA's privacy policy notification.

Questions about SEPTA's website privacy policy should be directed to the Contact SEPTA forms on the website or SEPTA 1234 Market Street, Philadelphia, PA 19107, Attention: Customer Service.

Information Collection and Use

SEPTA does not knowingly collect personally identifiable information from children under the age of thirteen nor does it wish to collect any such information. Federal law requires website operators who wish to obtain information from children under the age of thirteen to get parental consent. The law defines a parent as a legal guardian. Children should always get parental consent before giving out any personal information over the Internet.

What types and categories of information can be gathered?

SEPTA can gather two types of information about you. The first is "Personally Identifiable Information". This is defined as any information that could be reasonably used to identify you, including but not limited to your name, address, and e-mail address or any combination of that information. The second type of information is "Tracking Information". Tracking information is defined as the information recorded as users navigate throughout the website. Tracking information is not used to identify but rather statistically to rate pages and track preferences of visitors.

How is the information gathered?

Information is gathered through the use of website browser "cookies". A website cookie is a parcel of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses the server. They are used for authenticating, tracking, and maintaining specific information about users. There are "session-based" cookies that are used for tracking purposes. Session-based cookies are automatically disabled or deleted once the visitor closes his or her browser software at the end of the session. There are also "persistent" cookies. Persistent cookies remain stored on the registered user's computer system until he or she deletes them.

Visitors may disable cookies through most standard browsers. Remember the persistent cookies are solely to simplify your experience. The session-based cookies are used solely for tracking purposes so that we can bring you a more enjoyable online experience. Turning off cookies may affect your ability to use this website.

How is information used once gathered?

Personally Identifiable Information is stored on a database and is used solely for the purposes of SEPTA. It may be used for SEPTA's marketing and promotions through e-mail. It will not be sold, rented, swapped or otherwise shared with third parties. There are two exceptions to this Privacy Policy. (1) SEPTA may release Personally Identifiable Information in connection with (a) legal proceedings or contemplated legal proceedings that directly relate to such information; or (b) in response to a subpoena or court specifically requesting such information; and (2) in cases involving threat of imminent harm to you or others, we may release such information to prevent or mitigate the threat.

In any such case, we will limit the scope of the disclosure and restrict the disclosures only to the appropriate authorities. We will limit such disclosure to only that Personally Identifiable Information that is reasonably required to fulfill the purpose of the disclosure. Unless instructed by the court or other proper authority, we will take reasonable efforts to (a) notify you of the disclosure or request for disclosure, and (b) provide you with this notice as far in advance of the disclosure as is reasonably practicable. If SEPTA acts in proper accordance with the procedures in this section, it cannot be held responsible for the proper recipient's later use of that information.

How you can opt-in or opt-out of SEPTA Pass Perk promotional e-mail?

You may choose to receive promotional e-mail about various perks such as shopping, nightlife, restaurants, places to stay and upcoming events at www.septapassperks.org/perks_alert.php. By filling out the information and clicking the "submit" button, you are choosing to receive e-mails or are "opting in" on the policy. If you have already provided SEPTA with your e-mail address and are receiving promotional e-mails, you may opt-out by following the appropriate opt-out instructions listed on the bottom of the e-mail.

How does SEPTA protect your Personally Identifiable Information?

All information is stored within a database controlled and accessible only to SEPTA and its specifically authorized contractors. Even with effective measures of security implemented by SEPTA, no security system is impenetrable. We cannot guarantee the complete security of our system, nor can we guarantee that information supplied would not be intercepted while being transmitted to us over the Internet. If you do not want us to know any particular piece of information about you, then do not include it either in e-mail or do not post it to the website.

Other Websites

As a convenience to our visitors, SEPTA may offer features in conjunction with other providers. Our website might contain hyperlinks to other websites whose privacy practices and policies we do not control. Please review the privacy policy of the website you have linked to. If you cannot find the privacy information, please contact the website directly for more information. Do not assume that because the website was linked to SEPTA's website that SEPTA's privacy policy governs.

Changes to Information

You may review and change information that you provide to us through the Internet by returning to the page where you initially entered the information. Changing the information and hitting the submit button replaces previously submitted information

Changes to this Privacy Statement

SEPTA may change this privacy policy from time to time. If we change this privacy policy , we will post the changes on our website. Continued use of our website after we post the changes is considered acceptance of the privacy statement, as modified.